About Us

Our Story

Evolving Beyond Procurement Integration

Since 1993, EM Services has been helping businesses simplify complex supply chains and unlock measurable results.

What began as a procurement integrator for the manufacturing sector has grown into a leading outsourced supply chain management partner serving clients across Grand Rapids, Michigan, and throughout the region.

For over 30 years, we’ve proven that effective procurement solutions aren’t just about sourcing products, they’re about building systems that reduce costs, improve efficiency, and strengthen supplier relationships. We don’t just consult; we implement, manage, and deliver outcomes that move your business forward.

Our Vision:  To be the integrated network of choice!

Our Mission is simple: To make procurement and supply chain expertise accessible, adaptable, and tailored to every client we serve.

Our Vision & Mission That Drives Us

The Values That Guide Us

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Customization

No cookie-cutter solutions. Every program is built around your specific challenges and goals.

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Transparency

Honest communication, clear reporting, and accountability at every stage.

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Responsiveness

Agile support that adapts as your needs evolve.

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Expertise

Proven professionals who implement strategies that work in the real world, not just on paper.

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Partnership

We measure success by your success.

Meet the Team

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    Laura Hopson

    President & CEO

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    Kimberly Coffman

    Vice President of Business Development

  • Collin Elliott

    Collin Elliott

    Operations Manager

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    Maria Mejias

    Supply Chain Market Manager

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    Emmanuel Martin

    Lead, Client Support

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    Tayvon Gates

    Client Support Specialist

Our Impact

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Certificate awarded to EM Services LLC by the Michigan Minority Supplier Development Council, dated February 20, 2025, certifying minority business enterprise status.
    • Member, Grand Rapids Chamber of Commerce

    • Member, Construction Allies in Action

    • University of Michigan Health Regional Board

    • Corporate Excellence Award 2020-2024

    • MBE Certified (Minority Business Enterprise)

    • MSHDA Certified (Michigan State Housing Development Authority)

    • Approved Contractor (City of Philadelphia)